Last Updated: December 2025 | Applies to: belvyon.com
1. Our Commitment to Accessibility
Belvyon Limited is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.
WCAG 2.1 AA Compliance
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
Our accessibility efforts are guided by the four principles of WCAG: content must be Perceivable, Operable, Understandable, and Robust (POUR).
2. Current Accessibility Status
We believe this website is substantially compliant with WCAG 2.1 Level AA standards. We have implemented the following accessibility features:
Keyboard Navigation
All interactive elements can be accessed and operated using keyboard-only navigation.
Text Alternatives
Images include alternative text descriptions to convey information to screen reader users.
Colour Contrast
Text and interactive elements meet minimum contrast ratio requirements for readability.
Semantic Structure
Proper heading hierarchy and semantic HTML elements for clear content structure.
Descriptive Links
Link text clearly describes the destination or purpose of each link.
Responsive Design
Website layout adapts to different screen sizes and supports text resizing.
3. Known Limitations
Despite our best efforts, some content may not yet be fully accessible. We are aware of the following limitations and are working to address them:
| Limitation | Description | Planned Resolution |
|---|---|---|
| PDF Documents | Some older PDF documents may not be fully accessible to screen readers | Converting to accessible formats; contact us for alternative versions |
| Third-Party Content | Embedded third-party content (maps, videos) may have accessibility limitations outside our control | Working with providers to improve; alternatives available on request |
| Complex Data Tables | Some technical specification tables may be complex for screen reader navigation | Providing simplified text alternatives; improving table markup |
| Animation Controls | Some page animations may not have pause controls | Respecting prefers-reduced-motion settings; adding controls |
If you encounter any accessibility barriers not listed above, please contact us using the details provided below.
4. Feedback and Reporting Issues
We welcome your feedback on the accessibility of the Belvyon website. If you encounter accessibility barriers or have suggestions for improvement, please let us know.
When Reporting an Issue, Please Include:
- The web page address (URL) where you encountered the problem
- A description of the accessibility barrier you experienced
- The assistive technology you were using (if applicable)
- Your browser and operating system
- Your contact details so we can respond
Our Response Commitment
We aim to respond to accessibility feedback within 5 working days. Where a fix is required, we will provide an estimated timeline for resolution and, where possible, offer an alternative means of accessing the content in the interim.
5. Contact Details for Accessibility Issues
To report accessibility issues or request accessible alternatives, please contact us:
Postal Address
Accessibility Team
Belvyon Limited
The Hangar, Hadley Park East
Telford, TF1 6QJ, United Kingdom
Alternative Contact
If you are unable to use email, please contact us via our general enquiries form at Contact Us and indicate that your enquiry relates to website accessibility.
6. Enforcement Procedure
If you are not satisfied with our response to your accessibility concern, you have the right to escalate your complaint.
Internal Escalation
In the first instance, please contact our Managing Director in writing at the address above, clearly marking your correspondence "Accessibility Complaint - Escalation".
External Escalation
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you are not satisfied with our response, you may contact:
Equality Advisory Support Service (EASS)
Website: www.equalityadvisoryservice.com
Telephone: 0808 800 0082
Textphone: 0808 800 0084
While Belvyon Limited is not a public sector body, we are committed to meeting the same accessibility standards and welcome feedback through any available channel.
7. Technical Specifications
This website relies on the following technologies to work with assistive technologies:
- HTML5
- CSS3
- JavaScript
- WAI-ARIA (where applicable)
Supported Browsers and Assistive Technologies
This website is designed to be compatible with the following:
Browsers
- Google Chrome (latest 2 versions)
- Mozilla Firefox (latest 2 versions)
- Microsoft Edge (latest 2 versions)
- Apple Safari (latest 2 versions)
Assistive Technologies
- JAWS screen reader
- NVDA screen reader
- VoiceOver (macOS/iOS)
- TalkBack (Android)
8. Assessment and Testing
Belvyon Limited assesses the accessibility of this website through:
- Automated testing using accessibility evaluation tools
- Manual testing including keyboard-only navigation and screen reader testing
- Regular reviews of new and updated content for accessibility compliance
- User feedback to identify real-world accessibility barriers
We are committed to continuously improving the accessibility of our website and regularly review our content and functionality against WCAG 2.1 AA guidelines.
9. Continuous Improvement
We view accessibility as an ongoing commitment, not a one-time achievement. Our improvement efforts include:
- Regular accessibility training for content creators and developers
- Incorporating accessibility requirements into our design and development processes
- Monitoring emerging accessibility standards and best practices
- Engaging with users who have disabilities to understand their needs
This statement will be reviewed and updated periodically to reflect changes to our website and our ongoing accessibility efforts.