Last Updated: December 2025 | Effective Date: December 2025
1. Data Controller
The data controller responsible for your personal data is:
Belvyon Limited
Company Registration Number: 16762038
Registered Address: The Hangar, Hadley Park East, Telford, TF1 6QJ, United Kingdom
Email: privacy@belvyon.com
Belvyon Limited is committed to protecting your privacy and ensuring that your personal data is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Types of Data We Collect
We may collect and process the following categories of personal data:
Identity Data
- Name, title, and job title
- Company or organisation name
- Professional credentials and qualifications
Contact Data
- Email address
- Telephone number
- Business address
Technical Data
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our website
Communication Data
- Enquiry details and correspondence
- Feedback and survey responses
- Marketing preferences
3. Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR:
| Purpose | Legal Basis |
|---|---|
| Responding to enquiries | Legitimate interests / Contract performance |
| Providing quotes and proposals | Contract performance / Pre-contractual steps |
| Processing orders and contracts | Contract performance |
| Export control compliance | Legal obligation |
| Marketing communications | Consent / Legitimate interests |
| Website analytics | Legitimate interests |
| Security and fraud prevention | Legitimate interests / Legal obligation |
4. Data Retention Periods
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:
| Data Category | Retention Period |
|---|---|
| General enquiries | 2 years from last contact |
| Customer contract data | 7 years after contract completion |
| Export control records | 10 years (legal requirement) |
| Marketing preferences | Until consent withdrawn |
| Website analytics | 26 months |
| Financial records | 7 years (legal requirement) |
5. Third-Party Sharing
We may share your personal data with the following categories of recipients:
Service Providers
- Website hosting and maintenance providers
- IT support and security services
- Professional advisers (legal, accounting)
Business Partners
- Manufacturing partners (where necessary for order fulfilment)
- Logistics and delivery providers
Regulatory Bodies
- UK Export Control Joint Unit (ECJU) for export licensing
- HM Revenue & Customs
- Law enforcement agencies (where legally required)
We require all third parties to respect the security of your personal data and to treat it in accordance with applicable law. We do not sell your personal data to third parties.
6. International Transfers
Your personal data may be transferred to, and processed in, countries outside the United Kingdom. When we transfer personal data internationally, we ensure appropriate safeguards are in place:
- Adequacy decisions: Transfers to countries deemed adequate by the UK Secretary of State
- Standard Contractual Clauses: UK-approved International Data Transfer Agreement (IDTA) or Addendum
- Binding Corporate Rules: Where applicable with group companies
For transfers to countries without adequacy decisions, we conduct Transfer Impact Assessments to ensure your data receives equivalent protection.
7. Your Data Subject Rights
Under UK GDPR, you have the following rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data in certain circumstances.
Right to Restrict Processing
Request limitation of how we use your data.
Right to Data Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at privacy@belvyon.com. We will respond to your request within one month.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
8. Cookie Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us analyse website usage and improve our services.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for website functionality | Session |
| Performance | Anonymous analytics to improve website | Up to 2 years |
| Functional | Remember your preferences (language, etc.) | Up to 1 year |
Managing Cookies
You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block all cookies
- Clear all cookies when you close the browser
9. Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your data subject rights, please contact us:
Postal Address
Data Protection Officer
Belvyon Limited
The Hangar, Hadley Park East
Telford, TF1 6QJ, United Kingdom
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date.
We encourage you to review this policy periodically to stay informed about how we protect your personal data.